Jim Hackett on high ego and high empathy

This week, Stan and Chris sit down with Jim Hackett, former CEO and President of Ford Motor Company. Jim is no stranger to the CEO role: at 39 years old, Jim was the youngest CEO of Steelcase. He brings decades of expertise to the conversation, discussing why leadership is the intersection of high empathy and high ego, how to build precision at scale, and reveals what businesses can learn from mouses and elephants.