Friday lunchtime lecture: GOV.UK performance: The metrics that matter for improving public services

GOV.UK performance is a new approach to improving government services, using data. We show the metrics that matter to the civil servants who provide government services. All the dashboards are public – no usernames or passwords – so the government is accountable for the services it provides. We’re making the map of the UK’s public services and how they connect together. And we’re building this map around the user needs of citizens and businesses. Listen in as we look at how we’re using data to help government meet the needs of citizens and businesses. Henry Hadlow is a designer interested in digital services and beautiful typography. He works at GOV.UK. When he’s not designing he likes to play the accordion. Our videos: bit.ly/odi_vimeo Our photos: bit.ly/odi_flickr Our audio: bit.ly/odi_soundcloud Our slides: bit.ly/odi_scribd Our tweets: bit.ly/odi_tweets Our website: www.theodi.org ODI Summit videos: bit.ly/odisummit_video Music - Cella One Giga Love(CC SA-BY 3.0)https://soundcloud.com/dtape/cella-one-giga-love