Episode 194 SPECIAL: Could your MSP survive losing 50% of revenue?

Episode 194 Welcome to a special episode of the MSP Marketing Podcast with me, Paul Green. This is THE show if you want to grow your MSP. In the first 2023 Summer Special podcast, I'm joined by MSP Managing Director Henry Duncombe. Henry shares with me his fascinating and inspiring story, from joining the business as an engineer to becoming its MD, including the measures he took to ensure the survival of his MSP following the loss of a £4.5 MILLION client. Featured guest: For the last eighteen years Henry has had one simple goal, for Lanware to be the number one, privately owned, IT Managed Service Provider (MSP) 100% focused on the UK mid-market financial services industry. As Lanware’s Managing Director his very client-focused approach and technical background has enabled the company to build long term relationships with its financial services clients. Henry’s key objective with all Lanware clients is to always deliver service excellence and then earn the reputation as a trusted IT partner. This trust sits within the core values of Lanware and the many clients who’ve been with the company for two decades demonstrate this. Henry’s experience stretches 30 years’ starting as a graduate trainee within a world-class engineering & computing environment at Rolls-Royce Aerospace, through to working on major EDS government and finance industry outsourcing contracts. Henry has a 1st class BSc (Hons) in Industrial Management and in his spare time is a keen golfer. Connect with Henry on LinkedIn: https://www.linkedin.com/in/henry-duncombe-ba06351/ Extra show notes: Listen or watch every Tuesday on your favourite podcast platform, hosted by me, Paul Green, an MSP marketing expert: https://www.linkedin.com/in/paul-green-msp-marketing/ https://www.paulgreensmspmarketing.com/about/ You can join me in the MSP Marketing group on Facebook: https://www.facebook.com/groups/mspmarketing/ Find out about my MSP Marketing Edge service: https://www.mspmarketingedge.com Subscribe to my YouTube channel: https://www.youtube.com/mspmarketing Subscribe to this podcast using your favourite podcast provider: https://www.audible.co.uk/pd/Paul-Greens-MSP-Marketing-Podcast-Podcast/B08JK38L4V https://podcasts.apple.com/gb/podcast/paul-greens-msp-marketing-podcast/id1485101351 https://www.stitcher.com/podcast/paul-greens-msp-marketing-podcast https://podcasts.google.com/feed/aHR0cHM6Ly93d3cucGF1bGdyZWVuc21zcG1hcmtldGluZy5jb20vZmVlZC9wb2RjYXN0?sa