#39 - Demystifying data – and the human side of CX – with Julien De Visscher

Julien De Visscher is doing something different when it comes to customer experience. Through his company, Human37 – the first customer data strategy agency – he’s bringing people and technology together in a major way. His overall mission? To help companies offer better UX and customer experience to end users while making data easier to understand."I wish the data and technology world was already demystified because we could go so much faster if people were not afraid of asking questions and looking dumb!” he told me in the podcast episode we recorded together.Listen to the podcast and discover Julien and Human37 break silos and make data less of a hurdle – and how you can do the same thing in your customer experience role.Or, if you’re short on time, I’ve also condensed all the key tips – FAQ style – in a summarized, quick-read version right here.Additional Free Ressources:Sign up to the weekly Newsletter "The CX Attitude", the only CX newsletter that helps you to design your career in the most radical human way!The CX Crash-course : Become an outstanding CX professional - Get confidence, take action & Deliver CX!Find all my freebies on ameliebeerens.com/free-resourcesEvery week,  you’ll find a new episode in your favorite podcast player to feed your thoughts.In the meantime, if you want to discuss, ask me a question or react to a topic, I’m easy to find on :  Linkedin, Instagram & ameliebeerens.com !

Om Podcasten

Hello! I'm Amélie, CX Design & Leadership Coach.Welcome on the only podcast leading the CX Revolution towards the Human-Centered Design era.Every week, you'll discover a new episode focusing on a mix of big-picture thinking and step-by-step actions to follow through discussions with experts who are passionate about people or the digital industry.Also, I craft special episodes to develop your mindset and your self-awareness!It's packed with everything you need to know to build a better, more impactful and more sustainable business in your industry. And make the best decisions for your career or your business!So what are you waiting for? Start taking action and create a positive impact today by signing up for the podcast.Like a little commitment for yourself. Because the only way forward is to focus on people (and yourself!).