Customer Service Special: Turn Haters Into Fans!
Problem Solvers - En podcast af Entrepreneur.com - Mandage
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Sometimes customers are unhappy. And sometimes they're PISSED. So what do you do when someone comes at you in full force? In this episode, Jason shares his own secret to disarming angry customers, and then talks to customer service expert Jeanne Bliss about how to truly connect with your consumers.
