How to build a digital organization at scale

In this episode we discuss Jacky Wright’s experience as the Chief Digital and Information Officer of Her Majesty’s Revenue and Customs (HMRC), the UK’s tax and customs department. She shares how to build a digital organization at scale and how to create an inclusive culture to deliver the best outcomes. Wright has held leadership roles in both the public and private sector and rejoined Microsoft in 2019 as the Chief Digital Officer and Corporate Vice President. Click here for transcript of this episode. Her Majesty’s Revenue and Customs (HMRC) Jacky Wright [guest] | LinkedIn | Twitter Olivia Neal [host] | LinkedIn | Twitter Microsoft Public Sector Center of Expertise

Om Podcasten

This is a show for anyone who cares about using digital approaches in the public sector to deliver better outcomes. We explore stories from around the world, where public servants have been successful at driving change. We meet the people behind the stories, to hear their first-hand experiences and lessons learned. Throughout the series we discuss technology and trends, as well as the cultural aspects of making change happen.