Real Time Crime Center

In this episode we talk with Joseph Courtesis, former Inspector of the New York City Police Department (NYPD), who retired in 2020 after 27 years of service. Courtesis discusses his experience leading the NYPD’s Real Time Crime Center, what it is, and how it has supported communities in New York. He shares his lessons for other public sector organizations.    Click here for transcript of this episode.  Olivia Neal [host] | LinkedIn | Twitter  Joseph Courtesis [guest] | LinkedIn | Twitter  Microsoft Public Sector Center of Expertise  Microsoft Public Safety & Justice  Join Microsoft at the International Association of Chiefs of Police Conference   Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts 

Om Podcasten

This is a show for anyone who cares about using digital approaches in the public sector to deliver better outcomes. We explore stories from around the world, where public servants have been successful at driving change. We meet the people behind the stories, to hear their first-hand experiences and lessons learned. Throughout the series we discuss technology and trends, as well as the cultural aspects of making change happen.