EP143: Selecting The Right Back Office Systems for Ecommerce, with Integration Expert & Ecommerce Thinking Co-Founder Luke Hodgson

When the word ERP integration is mentioned in an ecommerce project, it either creates a surge of panic and fear, or people assume it’s just a simple case of sending data between two systems and underestimate the potential complexity and impact. In this episode we interview Luke Hodgson, a specialist in managing ERP & other systems integration projects for a wide range of clients. We discuss when a business needs an ERP and when it doesn't, the pros and cons of using one vs. not and how integration projects can be de-risked. Tune in to learn for Luke's practical experience as the founder of both Patchworks and HighCohesion.

Om Podcasten

Weekly ecommerce CX and technology podcast hosted by two experienced digital consultants. Featuring interviews with industry thought leaders and practical advice on improving end-to-end customer experience and understanding how to make better technology decisions. Sponsored by Patchworks. We provide the answers to help you get the most from your platform and technology stack. Our episodes will help you understand the ecommerce tech landscape, plan for revenue growth and deliver performance improvements. And they're fun!