22. Professor Sharyn Rundle-Thiele (Founding Director of Social Marketing at Griffith University)

Professor Sharyn Rundle-Thiele is a social marketer and behavioural scientist. She is the Founding Director of Social Marketing at Griffith University, Queensland, Australia, which is the largest university-based group of social marketers in the world. She is Founding Co-Editor of the Journal of Social Marketing, has led projects that have changed behaviours for 10,000’s of people in areas including health, the environment and for complex social issues, has published more than 150 books and been awarded The Philip Kotler Social Marketing Distinguished Service Award.Differences between marketing & social marketingSharyn begins this episode by explaining how marketing can be applied across commercial and social outcomes, but also applied to ideas and social issues. She grew into the decision to move away from being a commercial marketer to a social one which has led her to be even more creative in order to change behaviours for the long term.How to sell more wine, to more people, more oftenStarting her career marketing consumer goods, Sharyn liked the art of what she was doing but wanted to learn more, so went back to University to do a Masters and then on to do a PhD. Her PhD became famously, how to sell more wine to more people more often!Having enjoyed the educational setting of her time at University, Sharyn went on to to teach social marketing focusing predominantly on social, health and environmental issues and founded the Journal of Social Marketing to create more space for researches to publish work. Social marketing is much more than social mediaSharyn goes on to explain that a natural misconception is that social marketing relates simply to social media.  It is instead the idea of marketing in a social space. There is a branding issue behind what social marketing is, and is not. She discusses how when you're working in the space of social change and your programme isn't get the uptake, its because you're selling the wrong thing. And we need to take a step back, and look at selling people something that they really want. That's where the real work begins. Coca Cola sell lifestyle, not product In reference to selling a lifestyle rather than just a product, Sharyn talks about how Coca Cola have done an effective job of building the associations in our minds that Coca Cola is family, fun and good times, giving links that go way beyond a beverage quenching a thirst.In relation to the health industry, she talks about whether messaging focuses too much on the health issue and we're getting the whole 'sell' wrong, needing to review what will really move and motivate people in order to stop missing the mark.Recent projectsSharyn moves on to highlight some of her projects; a social marketing pilot campaign to keep leaves out of waterways to improve water quality, the Leave it campaign working to reduce koala and dog interactions given that dog attacks are the third most common cause of death amongst Koalas and the Blurred Minds project, changing the way adolescents feel about alcohol. Takeaway AdviceDrawing on her marketing experience, Sharyn talks about the magic combination of listening well and giving people what they want. And keep doing it until you get it right. Data is great, but it's only looking backwards. It's the intuition and learning how to find what should happen next that is key.  Behaviour change means you can't do what you've always done. It takes courage. ContactTwitterLinkedin

Om Podcasten

Welcome to the Real World Behavioural Science (RWBS) podcast, where we look at how behavioural and social sciences are being used in the real world to help change the public’s health, for good. The RWBS podcast is created by the Behavioural Science and Public Health Network (www.BSPHN.org.uk) and is aimed at people working in public health, academia and industry, who have an interest in how behavioural science is being used to improve health and wellbeing.Each month, Stu King (BSPHN Committee Member and founder & CEO of behaviour change specialists BeeZee Bodies) and Dr Tiago Moutela (Head of Behavioural Science at BeeZee Bodies), interview professionals from the worlds of public health, academia and industry, who are using behavioural science to help change people’s lives. We have episodes featuring: - Professor Jim McManus - Co-founder of the BSPHN & Director of Public Health, Hertfordshire County Council, UK - Dr Amy Bucher – Behavioural Scientist at MadPow, Boston, USA - Dr Nick Cavill – Quasi-academic and Director of a Public Health Consultancy, UK - Professor Chris Armitage – Professor of Health Psychology, University of Manchester, UK - Rich Sheridan – CEO and Chief Storyteller at Menlo Innovations, Ann Arbour, USA- Dr Justin Varney - Director of Public Health at Birmingham City Council, UK - Mike Kelly - Visiting Fellow at Cambridge University Institute of Public Health, UK - Wendy Wills - University of Hertfordshire- Kim Roberts - HENRY We have some great guests in the pipeline from across industry, public health and academia and from across the world, including: - Samuel Salzer - Habits Weekly, Sweden - Tim Chadborn - PHE Behavioural Insights Team Subscribe now!