Episode 32: Building operational resilience in financial services

An increasingly complex technological, social, and geopolitical environment means that financial services firms must plan for disruptions to their operations that may not have been conceivable just a decade ago. With the UK financial services regulatory framework for operational resilience having come into force in March, and the EU’s Digital Operational Resilience Act nearing completion, the hard work for firms to build their resilience has just begun. To discuss the implications of this for the financial services industry, and much more, we welcome Sarah Black and Suchitra Nair to the podcast.