Call Me, Maybe: How to Answer a Restaurant Phone

When the phone starts ringing in a restaurant, what’s the best way to answer? While some restaurant owners and managers feel that scripting the staff is your best bet, others prefer to let team members with personality put their own creative take on things. Get some FaceTime with George, Leah, and Liz as they answer questions, including: Do you let everyone on your team answer the phone?Who should be responsible for the phone in a restaurant?Should everyone answer the phone the exact same way...