Managers: Good, Bad, or Necessary Evil

Peter Karapanagiotis aka The Y.B. makes his debut on Restaurant Punk, reflecting on the fact that Kara Restaurant Group has never hired formal managers. Looking ahead to the opening of a few new BYOBs in 2023, Peter asks Nikos and Liz to share their thoughts on managers in restaurants. Are managers a good thing – a bad thing – a necessary evil? What determines whether a restaurant needs a hierarchy or if the team can manage itself? Are managers more effective if they are feare...