Reservation Repercussions: Charging For No-Call, No-Show Cancellations
Restaurant Punk - En podcast af Kara Restaurant Group - Torsdage

OpenTable has changed the game for restaurant operators and guests, making it easier to reserve tables even when a business is closed. But it also presents a slew of problems, especially when customers use the platform to book many competing reservations and then don’t show up for them. So, how do small business owners handle no-call, no-show cancellations? Nikos, Noelle, and Liz are discussing questions, including: Is a no-call, no-show reservation disrespectful to the restaurant?How d...