Marketplace Dignity | Cait Lamberton

Ripple Effect - En podcast af Knowledge at Wharton - Tirsdage

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Wharton’s Cait Lamberton talks about her new book, Marketplace Dignity, which explains why customers want firms to treat them with respect and dignity above anything else. This episode is part of the “Meet the Authors” series. Hosted on Acast. See acast.com/privacy for more information.

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