14. How To Solve Issues: The 3 Step System Transforming Our Business Operations

E14: In today’s episode, I dive into the critical steps we've taken to address and resolve the growing pains within our expanding small business.Facing issues head-on is tough, especially when you're caught up in the day-to-day operations. Yet, ignoring these problems only compounds them, leading to inefficiencies and a frustrated team.I share a comprehensive three-step process we’ve recently introduced that has transformed how we identify, tackle, and resolve issues, ensuring our business operates more smoothly than ever before.This is episode is designed to help you become an issue tackling machine in your small business to remove your blockers, unleash your team, and ultimately fuel more growth.Topics discussed:The 3 step process for resolving issues our business just implementedSerial entrepreneur Gino Wickman’s 3 types of Issues Lists to help streamline the processAnd the mega simple technology stack I implemented to make this system easy to adopt and manage for the teamThis episode is packed with practical insights and strategies that have not only been a game-changer for us but have the potential to revolutionise how you address issues within your own business. Whether you're just starting out or looking to refine your existing operations, these lessons are invaluable.Enjoy, and let's tackle those issues for good!Resources referenced in this episode:Traction: Get a Grip on Your Business by Gino WickmanFollow along on my SMB journey:Twitter: @JakeMRichardsSign up to the Salary to CEO Newsletter to catch exclusive behind-the-scenes content, small business tips, and reminders when each episode releases:https://salarytoceo.beehiiv.com/subscribe

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Salary to CEO is the show to take you from the 9 to 5 to small business owner. Jake sits down with experienced entrepreneurs and investors to uncover their secrets on how to launch, acquire, scale and sell SMBs to generate life changing wealth. Leave the sexy unicorn startups for Silicon Valley and pursue an achievable, profitable path to becoming your own CEO by either buying small businesses that already exist or starting your own. Jake shares his own journey learning from the show's expert guests and applying their lessons to go from salaried employee to SMB owner… in real time – effectively laying out each step for any up-and-coming entrepreneur who wants to do the same. Join Jake on this mission and unlock the opportunity of small business ownership.