195. Shift Your Service Culture via Your Stroke Economy

Send us a text In this final part of our 3-part focus on service, this one is all about dialling up your internal and external service experience by focusing on the concept of the Stroke Index. We are thrilled to be joined again by our close colleague Lindsey Thompson who is an expert in Transactional Analysis and Team Dynamics. She shares powerful insights into how to clean up the internal atmosphere to create a shiny experience for your customer. If no-one is looking out for each ot...