Ep 4 - Doug Whitmire, Director of Sales & Customer Success at CoStar Group

Strikedeck Radio: Customer Success Live - En podcast af Strikedeck & Kristen Hayer - Torsdage

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Doug leads a joint Sales & Customer Success initiative and explains how he makes it work. He discusses how he transitioned his team from a reactive "customer care" approach to a truly proactive Customer Success experience.

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