Ep 53 - Jim Johnson, Director of Customer Success at Corcentric
Strikedeck Radio: Customer Success Live - En podcast af Strikedeck & Kristen Hayer - Torsdage
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Jim joins Kristen to share his interesting approach to creating an exceptional customer journey with a cross-functional team. He calls them Journey Teams! Jim goes over who is a part of them, how you form them, how to get buy-in for them, and much more!
