Ep 93, Andrew Rowlands, Developing CS in a Non-SaaS Environment
Strikedeck Radio: Customer Success Live - En podcast af Strikedeck & Kristen Hayer - Torsdage
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Join Kristen Hayer in conversation with Andrew Rowlands, Customer Success Design Lead at Telstra as he shares his approach and some of the challenges he has faced as he has taken on the task of building customer success in an organization that isn’t Software as a Service.