S1 Ep. 7 Sails of success - Emotional intelligence to build the right experience

Take a Moment - En podcast af Genesys

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How do you react in a stressful situation? Do you go into panic mode or are you the calming influence? Great leaders are able to navigate each scenario and encourage the best from individuals positive communication and empathy. Tune in to hear from Tom Lacroix learn how emotional intelligence is not just about having “all the feels,” but an important trait and skill for both leadership and front-line employees. Full Sail has deployed those skills to build a thriving employee culture and help put the wind in the sails for success for their students.

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