42. Customer Success–Product Management Handshake: A Conversation with Cisco
TECHtonic: Trends in Technology and Services - En podcast af Technology & Services Industry Association - Fredage
The handshake between customer success and product management is more critical than you may think. Thomas discusses this topic with two dynamic leaders from Cisco Systems: Morgan Mann and Vasudha Gambhir. They cover aspects of collaboration between product and customer success, including consistent customer experience, effective adoption, and key metrics.
