44. Tactical Approaches to As-a-Service: A Conversation with IBM
TECHtonic: Trends in Technology and Services - En podcast af Technology & Services Industry Association - Fredage
It’s obvious that the tech industry is in choppy waters. Thomas is joined by Michael Perera, General Manager of IBM Technology Lifecycle Services, to discuss optimizing service profitability and tactics for when revenues slow. They also touch on technology as a differentiator, support capabilities, AI, and resource management.