46. Making Renewals Easier: A Conversation with Blackline
TECHtonic: Trends in Technology and Services - En podcast af Technology & Services Industry Association - Fredage
Lisa Schreiber, Chief Customer Officer (CCO) at Blackline, joins Thomas to discuss the role of the CCO on XaaS: building a base of easy-to-renew customers. They also cover cross-functional collaboration, the role of partners, methods to improve adoption, and navigating current economic challenges.
