Scary Facts About Customer Service

The easiest way to make more sales is to take care of the customers you already have. It's so hard and expensive to get a new customer, so take care of the customers you already have! In this episode, we discuss some facts that may SHOCK YOU into action and get you thinking about customer service as an investment in future sales, rather than just a time-consuming cost. Stats and facts are from Hubspot, Zendesk, SalesForce and Bain and Co Consulting.

Om Podcasten

The Business Bible is HERE. Join award-winning financial advisor/business owner Victoria Devine and broadcaster and digital creator Ryan Jon as they walk us through the A-Z of starting and sustaining a successful business. Throughout this season, they’ll be covering off the do's and don’ts of running an impactful business with all of the wisdom and none of the waffly stuff. So if you’ve got a biz idea you’re ready to get off the ground but you’re unsure of where to start, then look no further friend - you’ll be a little Jeff Bezos before you know it.