Steve Mordue - CEO of Forceworks

Welcome to the ChatGPT report, we welcome Steve Mordue who is an 8-time Microsoft Business Applications MVP and the CEO of Forceworks which is pioneering in leveraging AI within Microsoft Dynamics 365 and Microsoft’s power platform to transform business What will we talk about today? Q 1 - People like examples so to that point - How does integrating AI with Microsoft Dynamics 365 and Power Platform help in transforming businesses? Could you provide an example of a transformation you facilitated? And remember you're speaking to Ryan here, don’t go too deep Q2 - With AI really taking shape this past couple years what has been the most overhyped or underhyped part of integrating AI Q3 - You talk a little bit about Copilot M365…but how good is it actually? and what are some exciting features that aren't talked about on the street Q4 -  Who do you think has the edge in the AI space? Microsoft, Google, Apple? Or a smaller more agile company? Q5 -  Finally, looking towards the future, what new innovations or advancements is Forceworks exploring to enhance your AI and Microsoft Dynamics capabilities? Q6 - What is something you’ve created that didn’t get a ton of recognition but you really enjoyed creating Q7 - We talk about a lot of accolades but what is a failure in your career that will stick with you either “I won’t make that again” or “What a lesson that was?”