284: Our Take On Reichheld’s Winning On Purpose And NPS 3.0

The CX Cast - En podcast af Forrester - Tirsdage

Prøv Podimo gratis! i 30 dage

Et univers fyldt med hundredvis af eksklusive podcasts & lydbøger, klik her for at prøve

Forrester principal analysts Maxie Schmidt and Joana de Quintanilha join Angelina to discuss Winning On Purpose: The Unbeatable Strategy of Loving Customers by Fred Reichheld.

Visit the podcast's native language site