#023 - Designing and Implementing a Winning Customer Experience
The Digital Broker Podcast - En podcast af Indio Technologies, Inc.
Kategorier:
In this episode of “The Digital Broker”, Steve and Ryan discuss how insurance agencies must evolve from providing “customer service” to “customer experience.” They explain the difference between the two, why it's important to provide more than the minimum expected service, and how a well-designed customer experience can improve your business.
