084 - Net Promoter Score: Why Insurance Agencies Need It
The Digital Broker Podcast - En podcast af Indio Technologies, Inc.
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On this episode of The Digital Broker, Ryan Deeds interviews Matthew Smith of Rocket Referrals, a company that helps insurance agencies discover and get value from their Net Promoter Score. By listening to this episode, you will learn why a Net Promoter Score is superior to other measurements of customer satisfaction, how to find your Net Promoter Score, and how doing so will transform your business for the better.
