Episode 11 - Eight Steps to increasing case acceptance & having more patients say “yes” to treatment

“85% of your success in a consultation comes down to communication and attitude and only 15% to your technical skills,” explains Ashley Latter, an internationally-acclaimed dental business coach with more than 30,000 hours of coaching under his belt. In this episode, he answers the following questions:• What are the main mistakes that dentists make in their communication?• How can you successfully build rapport with new patients?• What are concrete steps that every dentist should take to increase case acceptance?Looking to increase case acceptance in your practice? Then this is surely an episode not to miss.