Creating Loyal Customers By Curating Experiences with Adrian Brady-Cesana
The Drop In CEO - En podcast af Deborah Coviello
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Today on the Drop In CEO podcast, Adrian Brady-Cesana shares the types of building blocks you need to build a customer experience team from scratch. Join Deborah and Adrian as they discuss creating a customer experience playbook, the four buckets of growing and scaling teams, and why long term customer loyalty should be prioritized over new revenue.
