Episode 8: Chargeback Gurus - Suresh Dakshina - The Art of Chargeback Representments & Advanced Dispute Techniques To Improve Win-Rates

Episode 8: Chargeback Gurus - Suresh Dakshina - The Art of Chargeback Representments & Advanced Dispute Techniques To Improve Win-RatesGuest: Suresh Dakshina, Co-Founder & Head Guruhttps://www.linkedin.com/in/sureshdakshina/Company:  https://www.chargebackgurus.com/en/Founders:  Srii Srinivasan & Suresh DakshinaWill Megson & Matt Vega were thrilled to talk with one of the most respected  industry leaders in the chargeback management space, Suresh Dakshina, Co-Founder of Chargeback Gurus, a  leading chargebacks management, chargeback full-service, and chargeback analytics company. Suresh and  Co-Founder Srii Srinivasan have forever changed the chargebacks space through innovation, data analytics, and by viewing the entire chargeback lifecycle through the eyes of ethics. Their winning approach uses advanced techniques, traditionally only found in the BigTech and FinTech industries, and include A/B testing dispute packages based on the processors/card brands/acquires, advanced data analytics for performance enhancement, hybrid automation + human intervention models, and a custom built chargeback Root-Cause Analyzer™ which was developed by Chargeback Gurus to help merchants peel back the layers and identify the true cause of their chargebacks, allowing them to identify, mitigate, fight, and prevent. On Episode 9, Suresh was kind enough to share some of his subject-matter expertise on chargeback tricks of the trade,  representment enhancement techniques, and chargeback policy best-practices to help merchants, businesses, and organization improve their win-rates, reduce losses, protect band reputation, and enhance their representment packages to upgrade supporting documentation. If you find this episode interesting, would like to learn more about Chargeback Gurus, or would like to contact Suresh/Srii, they can be contacted at: Email: [email protected]: https://www.ChargebackGurus.com/en/LinkedIn: https://www.linkedin.com/company/chargeback-gurus/Suresh's LinkedIn: https://www.linkedin.com/in/sureshdakshina/Srii's LinkedIn: https://www.linkedin.com/in/sriisrinivasan/Co-Host: Matt Vega  - Digital Fraud Strategy Expert Current Title: Director of Fraud Strategy & Chargebackshttps://www.linkedin.com/in/vegaintel/Co-Host: Will Megson - Fraud Product Management Expert  Current Title:  Co-Founder of Bouncer, a Stripe Company https://www.linkedin.com/in/will-megson/

Om Podcasten

The Fraud Technology Podcast is the new digital fraud prevention podcast that was created for modern fraud fighters and is brought to you by Bouncer, a world leading fraud prevention technology company (www.GetBouncer.com).The Fraud Tech Podcast brings together world-class counter-fraud industry leaders, experts, technologies, best-in-class industry vendors, industry executives, chief technology officers, and fraud strategists to dive into the world of ecommerce fraud, digital payments (CNP) fraud, cyber-fraud, and the counter-fraud Intelligence fields. | We ask the hard questions to give modern fraud fighters the most up-to-date industry information, trends, cutting-edge tech, reviews, and the global impacts from the industry's best and brightest. | The Fraud Technology Podcast was created by two counter-fraud technology leaders, Will Megson and Matt Vega. Matt Vega is a triple board-certified digital fraud strategy industry leader, a former joint U.S. Army Electronic Warfare + NSA-Signals Intelligence (SIGINT) specialist, has built some of the best fraud prevention strategies for multibillion dollar tech companies, and is now the Head of Fraud Strategy for a large world-class international payments company. https://www.linkedin.com/in/vegaintel/ | Will Megson is a former big-tech Product Manager, a former Fortune 500 Digital Counter-Fraud Product Manager, has built world-class counter-fraud technology frameworks, helped develop the fraud product management strategies at tech giants like Lyft, and is now the Co-Founder of Bouncer (GetBouncer.com), a best-in-class fraud prevention technology company that provides innovative solutions to screen + authenticate high-risk card not present transactions, while improving conversions, reducing friction, and while creating card present levels of security for card not present merchants + mobile apps: https://www.GetBouncer.com | https://www.linkedin.com/in/will-megson/ | Interested in joining our next episode? Email us at: [email protected]