Episode 8: Chargeback Gurus - Suresh Dakshina - The Art of Chargeback Representments & Advanced Dispute Techniques To Improve Win-Rates

Episode 8: Chargeback Gurus - Suresh Dakshina - The Art of Chargeback Representments & Advanced Dispute Techniques To Improve Win-RatesGuest: Suresh Dakshina, Co-Founder & Head Guruhttps://www.linkedin.com/in/sureshdakshina/Company:  https://www.chargebackgurus.com/en/Founders:  Srii Srinivasan & Suresh DakshinaWill Megson & Matt Vega were thrilled to talk with one of the most respected  industry leaders in the chargeback management space, Suresh Dakshina, Co-Founder of Chargeback Gurus, a  leading chargebacks management, chargeback full-service, and chargeback analytics company. Suresh and  Co-Founder Srii Srinivasan have forever changed the chargebacks space through innovation, data analytics, and by viewing the entire chargeback lifecycle through the eyes of ethics. Their winning approach uses advanced techniques, traditionally only found in the BigTech and FinTech industries, and include A/B testing dispute packages based on the processors/card brands/acquires, advanced data analytics for performance enhancement, hybrid automation + human intervention models, and a custom built chargeback Root-Cause Analyzer™ which was developed by Chargeback Gurus to help merchants peel back the layers and identify the true cause of their chargebacks, allowing them to identify, mitigate, fight, and prevent. On Episode 9, Suresh was kind enough to share some of his subject-matter expertise on chargeback tricks of the trade,  representment enhancement techniques, and chargeback policy best-practices to help merchants, businesses, and organization improve their win-rates, reduce losses, protect band reputation, and enhance their representment packages to upgrade supporting documentation. If you find this episode interesting, would like to learn more about Chargeback Gurus, or would like to contact Suresh/Srii, they can be contacted at: Email: [email protected]: https://www.ChargebackGurus.com/en/LinkedIn: https://www.linkedin.com/company/chargeback-gurus/Suresh's LinkedIn: https://www.linkedin.com/in/sureshdakshina/Srii's LinkedIn: https://www.linkedin.com/in/sriisrinivasan/Co-Host: Matt Vega  - Digital Fraud Strategy Expert Current Title: Director of Fraud Strategy & Chargebackshttps://www.linkedin.com/in/vegaintel/Co-Host: Will Megson - Fraud Product Management Expert  Current Title:  Co-Founder of Bouncer, a Stripe Company https://www.linkedin.com/in/will-megson/