Customer Service and Reviews in the Auction Industry

Simon is back this week! Although it turns out he never plugged his microphone in, so apologies for the sound quality. Producer Dave has already given him a stern talking to. Today Harry and Simon share stories about customer service challenges, the value of silver items, and the impact of online reviews.Windsor Auctions is thrilled to be hosting a special auction of celebrity-decorated pebbles on October 11. Over 20 well-known figures, including Tom Holland, Zendaya, Angellica Bell, and Paralympian Ellie Simmonds, have contributed their time and creativity to decorate pebbles for this cause.Momentum Charity Auction catalogue: https://auctions.windsorauctions.co.uk/auctions/9053/windso10227More about Momentum: https://www.windsorauctions.co.uk/windsor-auctions-momentum-charity-pebble-power/[email protected] @thegavelandthegabbleTwitter @GavelandGabble TikTok @laughingauctioneerwww.windsorauctions.co.ukwww.lymebayauctions.co.ukABOUT THE PODCAST The Gavel and The Gabble is a podcast hosted by Harry and Simon who, together, are lucky enough to run two provincial Auction Houses in Windsor, Berkshire and Seaton, Devon.Now we know there are lots of TV shows about buying and selling antiques and collectables but we thought followers of this podcast would like to hear about what goes on behind the scenes of an actual working auction house as we go about our daily business, the characters we meet, the things we find, and the things we wished we had never found.Famed for our slightly different auctioneering style, constant chatting on the rostrum, awful jokes. Stick with us as we bunk off to record anecdotes, interview others in the industry and basically gabble on. If you enjoy the podcast, please leave us a rating. Music from LemonmusicstudioProduction by David Burd Hosted on Acast. See acast.com/privacy for more information.