Rob Volpe: Author, Speaker, CEO, Chief Catalyst, and Empathy Activist at Ignite 360. How to IGNITIE EMPATHY. Demonstrating empathy in the workplace is a key part of emotional intelligence and leadersh

Rob Volpe is a marketing expert and an empathy advocate who specializes in helping companies create more empathy at work and improve communication, innovation, and problem-solving in the workplace. He’s also the CEO of Ignite 360 and the author of Tell Me More About That; Solving the Empathy Crisis One Conversation at a Time. In this episode, you’ll hear from Rob Volpe on; (00:06:10) The definition of empathy. He points out the difference between emotional empathy, which involves un...