EP 6 Cooperation, valuing people, and keeping morale up - Part 2 with Ed Thompson

Send us a textOn this episode, Ed Thompson - who has worked crises from both the federal agency and the industry sides - shares his wisdom gleaned from years of emergency response. A former incident commander and deputy incident commander, Ed discusses how maintaining open communication with command staff, taking time for on-the-ground interactions, and gracefully accepting public criticism can all bolster your crisis response. And regularly renting a helicopter helps, too.Ed, Marc and ...