Learning Hack #003: How People Really Learn, with Nick Shackleton-Jones

John Helmer talks to Nick Shackleton-Jones about his book ‘How People Learn’. Nick is an award-winning, influential and controversial thought leader who has held senior learning and development posts at Siemens, BBC, BP and PA Consulting Group. Buy the book at: https://www.amazon.co.uk/How-People-Learn-Designing-Performance/dp/0749484705 07:16 Affective context model 16:40 Instructional design 22:51 The learner experience 25:30 Learning in the flow of work 33:12 AI 37:46 Innovation