How To Increase Sales By Loving Your Customers - Véronique Özkaya #26

Her first year in sales she did $456,000. The next year - $4.5 million. What's the secret to increasing your sales 10X? Meet Véronique Özkaya, a seasoned leader driving the sales and marketing for high growth organizations.

This interview is a masterclass on sales and customer relationships. Why is a salesperson like an orchestra conductor? How do you change your organization's mindset to be fully customer-centric? Learn in this video where we also discussed:

What are the opportunities for localization companies during the crisis
The benefits of a focused approach to prospecting
What are the signs of commercial people
Differences between Moravia and Lionbridge
Do you need to have a talent for sales
Tips for hiring your first salesperson as a small company
Walking away from a sale
Why your customers don't care about NMT
Marrying... Harvey Specter?!

This is episode 26 of my social interaction practice, also known as The Localization Podcast :) #localization and #translation insight delivered to you by the power of voice, this time with Véronique Özkaya.

If you want to see our beautiful faces, head to YouTube https://www.youtube.com/watch?v=jBHumlIagMM&list=PLSpSKUS7GX2Uu0kk_tblS8HvNtxlacJ9Y

Thank you for listening and enjoy :)

Om Podcasten

"Once you stop learning, you start dying" - Albert Einstein. Since we're low on resurrection kits, please don't f*ck it up! Join Andrej Zito as he interviews localization experts in a rather casual, yet practical way. Are you tired of boring presentations that only want to sell to you? If you value practicality more than political correctness, this is the podcast for you. Let's make localization fun again!