The Conflict Playbook: Strategies Every Manager Should Know

Most of us don't wake up in the morning looking to get into conflict at work, yet it happens all the time - from small irritations to full-blown disagreements.In this episode of The Manager Track, Ramona breaks down why workplace conflicts happen and shares practical ways to handle them before they spiral out of control.Ramona explores:- The crucial difference between healthy opposition and destructive conflict- How our personal interpretations create most of the tension we experience- Three common ways people respond to conflict (and why understanding that matters a lot)- How to de-escalate conflict in an effective and timely mannerIf you’ve ever felt stuck in a cycle of tension with a colleague or boss or watched two talented team members clash while their work suffered, you’re not alone. It happens more often than we’d like, and the toll it takes on performance and emotional well-being is higher than we’d want it to be.Yes, unfortunately, conflict is inevitable but it doesn’t have to be destructive.In this episode, we break down practical strategies to navigate disagreements, foster healthy debate, and ensure that differing opinions lead to better outcomes, not workplace drama.Check it out HERE.Watch it on YouTube HERE.— RESOURCES MENTIONED —- Learn how to turn your 1-on-1 meetings from time wasters, awkward moments, status updates, or non-existent into your most important and valuable meeting with your directs all week. Access the course and resources here: ramonashaw.com/11- Have a question or topic you'd like Ramona to address on a future episode? Fill out this form to submit it for her review: https://ramonashaw.com/ama- Schedule a strategy call with Ramona HERE. - Get more information on the Executive Presence Intensive Program HERE.— OTHER EPISODES YOU MIGHT LIKE —- Episode 252 - Understanding Different Communication Styles- Episode 125 Navigating Conflict at Work with Sarah Albo- Episode 28 - How to Have Difficult Conversations that Inspire and Motivate - An Interview with Aleta Maxwell— WHAT’S NEXT? —Learn more about our leadership development programs, coaching and workshops at archova.org.Grab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': amzn.to/3TuOdcPIf this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at linkedin.com/in/ramona-shawAre you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for: www.archova.org/masterclassLove the podcast and haven’t left a review yet? All you have to do is go to ramonashaw.com/itunes and give your honest review. Thanks for your support of this show!* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.