Why did I get a complaint?

An experienced ophthalmologist performed refractive laser surgery on a 33-year-old woman. Post-operatively she developed severe bilateral infectious keratitis, a very rare complication of this procedure. The surgeon treated the infection appropriately, but a complaint was made regardless... - FURTHER LEARNINGIf you’re a member of Medical Protection and want to learn more:Use the link below to access eLearning about navigating adverse outcomeshttps://protection.pub/3yGVXj9 CERTIFICATEA certificate for listening is available on PRISMhttps://protection.pub/3gfweIf SPEAKERSOur host today was Dr John Marwickhttps://www.linkedin.com/in/john-marwick-2614ab17 Our special guest speaker was Dr Julia Amblerhttps://www.linkedin.com/in/julia-ambler-0386351b1For more information about Medical Protection please visit www.medicalprotection.org -