Gavin Card, Calor Gas

Gavin Card is the Director of Global Operational Excellence at SHV Energy, the parent company of Calor in the UK. He joins Stephen Willson to explore the middle management challenges of aligning supply with demand that is regional and weather dependant. The topics include improving UK-wide performance by abandoning regional P & L accountability and refining KPI's for operational improvement. Gavin draws powerful parallels with his previous experience within GE and the Royal Air Force.

Om Podcasten

The Middle is a podcast series exploring the challenges of improving middle management since that is widely acknowledged as having the biggest impact on organisational performance. Each podcast will feature an interview with a prominent executive from a wide range of contexts including public, private and charitable sectors. The host is associate professor Stephen Willson from Birmingham City University Business School.