#13 Designing experiences not screens

After a week-long road trip in Portugal Alex is looking back at all the small invisible experiences he encountered while sitting in the car. It’s things like anticipating and designing for the user's intentions that make an experience really great.   Table of content: 0:30 - Alex road trip in Portugal 2:30 - Air conditioning experience with Volkswagen 4:45 - User experience in cars 6:35 - Understanding & learning from user intentions 10:55 - Jobs to be done 15:55 - UX on purpose or luck? 17:55 - Autonomous driving 22:25 - Ethnographical studies to better understand users   Connect with Alex: Website: www.alexdapunt.com Linkedin: @alexdapunt  Twitter: @alexdapunt   ✩ Follow The Product Bakery Podcast ✩    👨‍💻 Linkedin: Product Bakery    📸 Instagram: @productbakery    🐦 Twitter: @productbakery20    🌍Website: https://www.product-bakery.com/