How to Design Inclusive Products by Google's Sr. Product Manager

Product managers have to be user centric to build great products, but many Product Managers stop short and focus only on generic use cases. A great product that reaches the masses needs to be inclusive of the many different types of users that might use it. Laura Holmes, Senior Product Manager at Google, talks about how to build inclusive products and discusses how biases can impact product design and the many tools for counteracting bias as you build the next unicorn.