Ep. 259 - Security Awareness Series - Listen Up Social Engineering Your Help Desk with Aaron Painter

Today on the Social-Engineer Podcast: The Security Awareness Series, Chris is joined by Aaron Painter. Aaron is the CEO of Nametag Inc., the company who invented "Sign in with ID" as a more secure alternative to passwords.   After watching too many friends and family members fall victim to identity theft and online fraud, Aaron assembled a team of security experts to build the next generation of online account protection. Nametag has a mission to bring authenticity to the internet and enable people to build more trusted relationships. They believe security should be centered around you, the user, and that your identity - like your privacy - is a valuable asset worth protecting.   Having lived and worked in six countries across four continents, Aaron exemplifies a new generation of global leaders. In his 2017 best-selling book, LOYAL, he describes his key to leadership: fostering a culture of listening. Through codifying and implementing a business framework of listening, Aaron has built success across the world. [May 20, 2024]   00:00 - Intro 00:20 - Intro Links: -          Social-Engineer.com - http://www.social-engineer.com/ -          Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/ -          Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/ -          Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/ -          Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb -          CLUTCH - http://www.pro-rock.com/ -          innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/                                                03:34 - Aaron Painter Intro 04:47 - The Road to Cybersecurity 07:45 - Protecting the Help Desk 10:44 - Fixing the Process 15:17 - The Person Behind the Screen 19:22 - A Matter of Trust 21:55 - Cultural Divide 24:17 - Culture Influencing Security 25:23 - Tips for a New CISO 29:50 - Mentors 32:16 - Book Recommendations -          Elon Musk - Walter Isaacson -          The Coming Wave - Mustafa Suleyman -          Loyal - Aaron Painter 35:02 - Find Aaron Painter online -          LinkedIn: linkedin.com/in/aaronpainter -          Website: www.getnametag.com 35:45 - Wrap Up & Outro -          www.social-engineer.com -          www.innocentlivesfoundation.org