3085: NTT Data - AI, Cybersecurity, and the Evolution of Hybrid Work

In this episode of Tech Talks Daily, I’m joined by Tanvir Khan, Executive Vice President at NTT Data, to explore the cutting-edge technologies shaping the future of business. With a focus on Generative AI, cybersecurity, and the evolution of digital workplaces, Tanvir shares insights from NTT Data’s approach to driving industry innovation and tackling complex challenges. We begin with a deep dive into the world of Generative AI, discussing how this transformative technology is already making waves in industries from finance to healthcare. Tanvir explains why large-scale experimentation and empowering employees are key strategies for unlocking AI’s potential. We also consider the broader implications of AI, including its ability to enhance—rather than replace—human expertise, particularly in fields like risk management and regulatory compliance. The conversation shifts to cybersecurity in the AI era, where Tanvir outlines a holistic approach that includes strengthening perimeter defenses, minimizing damage through encryption, and building rapid recovery capabilities. With AI playing a dual role in both enhancing security and posing new threats, he emphasizes the importance of ongoing user training to mitigate human vulnerabilities. As we navigate the modern digital workplace, Tanvir discusses how the shift to hybrid work has redefined collaboration and productivity. We explore the blend of physical and virtual spaces, the need for proactive tech support, and the role of AI-driven tools in creating seamless experiences for employees. He shares how companies can harness Generative AI to support this hybrid model, driving efficiency while maintaining flexibility. Finally, we touch on NTT Data’s innovative strategies in financial services, including a recent partnership with Naehas to streamline personalized banking solutions. Tanvir highlights the growing need for integrated, AI-driven approaches in digital banking and how these solutions are transforming customer experiences. How can businesses effectively integrate AI into their strategies without overestimating its capabilities? What steps should companies take to protect against evolving cybersecurity threats? Tune in to hear Tanvir Khan’s expert insights and share your thoughts on the future of technology and digital transformation.