Vertical MRO Tech Talk by Bell – Episode 5: Customer Service Lessons & Supply Chain Strategy

Welcome to another episode of Vertical MRO Tech Talk presented by Bell. In this episode, host Jon Gray sits down with Mike Loeffler and Kurt Nielsen of Bell to explore the intersection of customer satisfaction, leadership, and the ongoing challenges in aerospace supply chains. Together, they unpack how Bell’s customer-first culture has helped the company navigate a rapidly evolving global landscape shaped by geopolitical shifts and economic uncertainty. The conversation delves into the pers...