13. Pink Batts and Robodebt - lessons not learned
The Westminster Tradition - En podcast af The Westminster Tradition - Mandage
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In September 2014, at the very moment DHS invents Robodebt, the APS receives a frank assessment of its limitations in the form of the Final Report Home Insulation Program Royal Commission. In this episode, a review of the 'pink batts' Royal Commission report shows the key failings that recur. Why is it so hard as a public servant to say 'we can't do this in the time allowed?' How should generalists respond when asked to engage in technical subject matter that we don't understand? And once...
