4. Culture on the frontlines - Centrelink and Robodebt
The Westminster Tradition - En podcast af The Westminster Tradition
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In the second episode of two episodes exploring the culture in DHS and how it contributed to Robodebt, Danielle takes us through the pressures being experienced on the frontline in Centrelink. From the rise of employee engagement surveys, the use of temporary labour hire, to the decline of unions, this episode explores the importance (and challenge) of knowing what's going on the frontlines. You can find the Centrelink culture review we discussed here. This podcast was recorded on Kaurna lan...
