Mr Bates v Post Office - shades of Robodebt?
Season 2 kicks off with a deeper look at the British Post Office fiasco.Gaslighting critics, false confessions, aggressive litigation tactics, challenges with redress, and no accountability from senior leaders - sound familiar?Nick Wallis BBC4 podcast The Great Post Office TrialAlison's recommended listening re psychological safety, Adam Grant's Think AgainOn the 'objective review' conducted by the Post Office in 2010 to make the strongest case as to why Horizon should be trusted, see, Nick W...