122. How to set up your operations to support you and deliver consistent impact

You care about doing right by your clients, but when your business grows, it can start to feel like a really heavy lift to have everything rest on your caring, being well intentioned, and remembering everything. In other words, if you’re just playing it by ear with your clients, there typically comes a time in your business where that experience turns into a burden. It feels like you need to remember everything, like without your full, undivided attention, people won’t get what they need, and that tends to create blocks. It can almost be a gray cloud looming over your head telling you that if you grow, things will get out of control, or you won’t be able to serve people the way you want to.I see effective business operations almost as scaffolding that can support you as a business owner. When you have an operational foundation set up that you trust, that is intentionally created to uphold your values and deliver a consistent experience to your clients, it becomes something that you can lean on and allow to support you so that you don’t have to remember everything, or be so hypervigilant about what you might be forgetting, or worry that your clients are not getting what they need because you might have had an off day.That’s what we’re going to dig into in today’s episode. And if this sounds resonant for you, I want to remind you that this Friday, May 13, I am hosting a free live community training called Supportive Processes for Entrepreneurs where I am going to walk you through the very first steps to creating this strong operational foundation. Head to Bit.ly/tydlive to register.