Grove of Narberth - Hoteliers' Voice S4E1 with Karen Weisheit: Leadership, recruitment and retention at an independent hotel

In this episode of Season 4 Hoteliers' Voice, we speak with Karen Weisheit, Hotel Manager at the Grove of Narberth in Wales, with 25 bedrooms. Spotted as one of Boutique Hotelier's women in hospitality 2023 Karen shares her career ladder so far and what makes her tick. We look at the challenges in recruitment and retention as she shares some of the initiatives they employ at the property as we discuss cross-departmental training and a four-day week in hospitality. Karen also shares:...