Episode 50: Convergence & COVID with Max Starkov

Welcome back to the Unconstrained Conversations podcast! This week, IDeaS’ chief evangelist Klaus Kohlmayr speaks with Max Starkov, an industry consultant with over 20 years of experience in hospitality technology and digital marketing. Max shares some strong opinions on the current state of the industry and what it will take for hotels to thrive in the future.Topics discussed include:Why hospitality is currently providing a “subpar home away from home”How COVID has accelerated digital transformation by 10 yearsThe best way to invest in your property on a limited budgetThe importance of long-term thinkingHow the biggest winners from the pandemic are the OTAs Advice for future revenue leadersPlease subscribe to our podcast on your favorite podcast network and share with colleagues in the travel and hospitality space who may find this episode useful. Please consider leaving us a review wherever you listen to this podcast.

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For hoteliers. By hoteliers. Unconstrained Conversations is the hospitality industry’s collaboration point for real-world stories and actionable advice in revenue management, total profit optimization and driving a connected commercial organization. We'll uncover experiences and hear real-life examples from some of the world’s most creative hotel industry thought leaders.